WORKPLACE VIOLENCE PREVENTION & DE-ESCALATION INSTRUCTOR TRAINING
Optional 5th Day VIP Response™ Evasion & Containment Instructor Training.
This specialized companion course to the four day VIP Response™ Instructor Training is open to all organizations wishing to send selected employees through the training in order for them to become instructors for their facilities to train their staff in VIP Response™ Training, or selected individuals who would like to become trainers for Phoenix Training Group and would want to work as contractors, travelling to our facilities to teach employees within the healthcare, law enforcement and the general workplace environments.
This comprehensive Workplace Violence Prevention Training program is compliant with all California State SB-1299, AB-508, California Health & Safety Codes; 1257.7 and 1257.8, OSHA 8 CCR 3342 as well as all other State and Federal laws to meet the requirements for a mandatory workplace violence prevention and management training for employees working within the healthcare industry as part of a containment team, security, emergency, behavioral health and law enforcement where controlling an aggressive person or situation is within their job description.
This optional 5th Day Evasion and Containment Training is an addition to our 4-day Instructor Training class. The 4-day class is a prerequisite, and required to attend this optional 5th day.
It is specifically designed for those expected to respond to violent situations that occur routinely using a team of employees safely controlling the violent person as a part of their jobs.
• Explore each attendee’s expectations and goals regarding the training, and how they apply to their organization.
• Discuss each person's role within their organization, and what rights, policies & restrictions may apply to their employment environment.
• High acuity physical containment intervention techniques, using team-coordinated efforts.
• Using extra support staff to respond to situations.
• Train Security Officers, Hospital Police, and other Hospital Staff in the use of weapons (such as knives or guns) and mechanical restraints that may be introduced by either side during the conflict or while waiting for outside law enforcement to arrive.
• Discuss increased-level violence to staff and the higher acuity response required/allowed.
• Non-invasive self-protection techniques appropriate and safe to both staff and patients.
• Video-taped role-play scenarios involving different incidents of patient/visitor aggressive behavior recording individual and team-oriented interactions by the participants will assist in developing effective de-escalation, violence prevention and negotiation techniques.
• Attendees will participate in and review these role-play scenarios to discuss how staff reacted to or resolved the situation, or how they might have been ineffective, what they did to de-escalate the incident, or how they may have contributed to the escalation process.
• Using a debriefing process between employees and the aggressive individual as appropriate. Establish potential causes of the act and how staff can prevent a future incident, this helping the aggressive individual process the therapeutic value of the incident.
• Use of the debriefing process with affected employees examines and forensically dissects the incident to learn why the incident occurred and what staff might have done to prevent the situation in the first place.
• Post discussion on how new instructors will develop custom plans for their organization and implement higher acuity responses while keeping staff, patients, visitors and themselves safe.
• Certificates awarded to new instructors that have elected to complete training.
• Wrap up and final thoughts & instructions.