These Terms of Service govern your use of this Phoenix Training Group website (“Site”). Your continued use of this Site signifies that you have read and agreed to the Terms of Service and, as incorporated by reference, the Privacy Policy.


© 2019 Phoenix Training Group All rights reserved. All information, content, services, and software displayed on, transmitted through, or used in connection with Phoenix Training Group websites, including but not limited to articles, directories, text, images, illustrations, photographs, html, source and object code, trademarks, logos, and the like (collectively, the “Content”), as well as its arrangement, is owned by Phoenix Training Group. You acknowledge and agree that the Content is protected by copyright, trademark, service mark, patent, trade secret, or other proprietary rights and laws. You may use the Content online only, and solely for your personal, noncommercial use, and you may download or print a single copy of any portion of the Content solely for your personal, noncommercial use in learning about, evaluating, or acquiring Phoenix Training Group services or products, provided you do not remove any trademark, copyright, or other notice from such Content. If you operate a website and wish to link to our Site, you may do so provided you agree to cease such link upon request from Phoenix Training Group. No other use is permitted without prior written permission of Phoenix Training Group. The permitted use described in this paragraph is contingent on your compliance at all times with these Terms of Service.

For example, you may not republish any portion of the Content on any internet, intranet, or extranet site, or incorporate the Content in any database, compilation, archive, or cache. You may not distribute any Content to others, whether or not for payment or other consideration, and you may not modify, copy, publish, print, transmit, frame, cache, reproduce, sell, display, download, store, create derivative works, or otherwise use any portion of the Content. You may not scrape, gather through electronic means, or otherwise copy our Content without permission. You agree not to decompile, disassemble, or reverse engineer any software or other products or processes accessible through this Site. You agree not to insert any code or product or manipulate the Content of this Site in any way, and not to use any data mining, data gathering, or extraction method.


Phoenix Training Group; VIP Response®;  are registered trademarks of Phoenix Training Group. Elements of this website are protected by trademark, trade dress, and other laws. This Site and its Content may not be copied or imitated in any way without the express written consent of Phoenix Training Group.

This Site may also contain references to another company’s brand and product names. These companies’ brand and product names are used herein for identification purposes only and may be the trademarks of their respective owners. The images of people or places displayed, forms, structures, and graphics displayed or found within the Site are either the property of Phoenix Training Group or used with permission. Phoenix Training Group may be, but is not necessarily, sponsored by or affiliated with, any owners of the other company, brand, or product names appearing on the Site, and makes no representations about them, their owners, their products, or their services.

Intellectual Property Infringement

Phoenix Training Group respects the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide Phoenix Training Group’s Copyright Agent the following information as specified in 17 U.S.C. 512(c)(3):

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material.
  4. Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted.
  5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Notice of claims of copyright or other intellectual property infringement can be reached:

By mail:
Phoenix Training Group

2275 Huntington Drive #303

San Marino, CA 91108

By email: [email protected]

Product/Services Information

Phoenix Training Group may make improvements and/or changes in the products and/or programs described in this Site, including the terms and conditions of your use of this website, without liability. Phoenix Training Group offers services and programs in many parts of the world. This Site may refer to certain services or programs that are not available worldwide, without specifically limiting the offers as such. Such reference does not imply Phoenix Training Group intends to offer such service or programs in all countries or locations. 


You agree to indemnify and hold harmless Phoenix Training Group and its subsidiaries, affiliates, officers, agents or other partners, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of Submissions you submit, post, transmit, or make available through the Site, your use of the Site, your connection to the Site, your violation of the Terms of Service, or your violation of any rights of another.

Warranty and Other Disclaimers

The materials and information you find on this Site are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with this Site and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus or under any other cause of action. You specifically acknowledge that Phoenix Training Group is not liable for any defamatory, offensive, infringing, or illegal materials or conduct, or that of third parties contained on this Site. Phoenix Training Group reserves the right to remove such materials without liability.


You agree that Phoenix Training Group may, under certain circumstances and without prior notice, immediately terminate your Phoenix Training Group account and access to this Site. Cause for such termination shall include, but not be limited to: (a) breaches or violations of the Privacy Policy, the Terms of Service, Copyright law or other intellectual property laws or incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification to the Site (or any part thereof), (e) unexpected technical or security issues or problems, (f) breach of warranty, and (g) extended periods of inactivity. Further, you agree that all terminations shall be made at Phoenix Training Group ‘s sole discretion and that Phoenix Training Group shall not be liable to you or any third-party for any termination of your account or access to the Site.

Governing Law

This policy and the use of this Site are governed by California law. Any claim related to the Site or this policy shall be brought in a federal or state court in Los Angeles, California, within one year after the claim arises. You agree no such claim may be brought as a class action. Users of this Site consent to the jurisdiction and venue of such court as the most convenient and appropriate for the resolution of disputes concerning this policy.


In the event that any provision of these Terms of Service shall be held by a court of competent jurisdiction to be invalid or unenforceable, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the remaining portions shall remain in full force and effect and be construed so as to best effectuate its purposes.


Phoenix Training Group reserves the right to change this policy at any time. It is the user’s responsibility to periodically check this page for changes. Your continued use of our Site following the posting of changes to these terms will mean you accept those changes. Any information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected. Phoenix Training Group may provide you with notices, including those regarding changes to this policy, by email, regular mail, or conspicuous postings on the Site.


To report any violations of the Terms of Service, please Contact Us.